Hempmandu Values Your Satisfaction
If you are not completely satisfied, we’re here to help:
Returns Period
Returns accepted within 30 days of receiving your order
Items must be unused, unwashed, and in original condition with all tags
How to Return or Exchange
Contact sales@hempmandu.com.au with your order number and reason
Our team will provide instructions and a return shipping label
Refunds
Refunds issued to the original payment method within 7 business days of
receiving the return
Shipping fees are non-refundable, except for damaged or incorrect items
Exchanges
Available for different sizes, colors, or products (subject to availability)
Contact Sales Team for exchange process
Damaged or Incorrect Items
Report within 7 days of delivery
Replacement or full refund will be provided, including shipping costs
International Returns
Customers are responsible for return shipping unless the item is damaged or
incorrect
